Consultant with specialization in ITSM, HR, GRC and Integration modules in ServiceNow having over 10 years of experience in IT industry including over 5 years as ServiceNow consultant and developer working on hands full of successful international projects as a development and technical lead having huge IT background and knowledge.

Technical Skills and Competencies

• ServiceNow ITSM, CSM, HR/SD

• GRC modules knowledge and implementation

• Security Operations - Incident Response

• Vulnerability Response, Threat Intelligence and Azure Security Integrations

• Portal development in Service Portal FW (JavaScript, AngularJS, Jelly, HTML+CSS)

• Maintenance – Health Tracker, Clones, Code reviews

• Integrations development (Integration Hub & Pentaho), Red Hat FUSE, Spring Boot, REST/SOAP

• Aligned with SCRUM / AGILE / SAFe methodology

• Maintenance – Health Tracker, Clones

• Chat Bot Integration – Using Flow Designer

Certificates

• ServiceNow Certified System Administrator

• ServiceNow Certified HR Integrations

• ServiceNow Certified Integration Hub

• ServiceNow Application Development and Risk Compliance

• ITIL V3 Certified

• Red Hat Specialist - Enterprise Messaging & Integration

• CyberArk Certified

• Certified SQL Developer